Hours of Operation

Monday to Saturday, 9am to 9pm

Customer Care & Support

403.872.5163 | info@centralcomputertech.com

Privacy Policy

We are here to help you troubleshoot, repair, and modify your computers, networks, and any microprocessor-based systems for your residence or business. At our company, the privacy of any individual or company is of primary importance and our main concern. It is guarded like it were our own, preserving dignity and secrecy as we are discrete.  We are referring to the following:

  • Collecting the information
  • How the information is used and with whom it is shared

 

We work diligently to protect confidentiality and dignity by restricting transfer of personal data, incorporating technical safeguards, appropriating security policies, and identifying privacy implications in new services. We will not sell, lease or rent your personally identifiable information (PII) to anyone. If you have questions or concerns regarding this statement, first contact us. It’s of utmost trust that you place in us that we keep all information confidential under lock and key with securities measures in place. The kind of security procedures in place protect against the loss, misuse, or alteration of information under our control.

Preface

This privacy policy (“Policy”) applies to the service operated by Central Computer Technologies, Inc. (“CCT,” “we,” or “us”) with mobile applications and a website located at https://centralcomputertech.com (the “Service” or “Site”). The Policy is designed to tell you how we collect and use personally identifying information (“PII”) (as defined below) so you can make an informed decision about using our Service.

Please read this statement before using our Service or submitting any PII to us.

Consent to the Information Collection and Use Practices

By using our service, you represent that you are 18 years old or older and that you consent to the information collection and use practices described herein. We reserve the right to change the provisions of this privacy policy at any time by posting a revised privacy policy on the site and indicating on the privacy policy the date it was last updated. Your use of the service following the posting of such changes or revised statements shall constitute your acceptance of any such changes. We encourage you to review our privacy policy whenever you use our service to determine if any changes have been made and to make sure that you understand how any PII you provide will be used.

What is “PII”?

As used herein, the term “PII” generally means information that specifically identifies an individual (such as the user’s name, address, telephone number, e-mail address, credit card or other account number, or geophysical location) or that is associated with an identifiable person (such as demographic information or information about a person’s activities when such information is linked to personally identifying information). PII does not include “aggregate” information, which is data we collect about the use of the service or categories of service users from which any PII has been removed. For example, information that forty-six (46) percent (%) of the service’s registered users identify themselves as male is aggregate information. We collect aggregate data for a number of purposes, including to help us understand trends and user needs. This policy in no way limits or restricts our collection of aggregate information.

What PII do we collect?

We collect any PII from mere visitors to the Site or Service to build a business development database to serve you as a client in the near future when it comes to product(s), service(s), quotations, and inquiries in order to contact you and present relevant information. Your email address for instance, may be collected when you send us an email.

Privacy Policy, Computer Software, CRM & Invoice System

If you register (as defined in the CCT User Access and License Agreement), https://centralcomputertech.com/privacy-policy, when available, we will collect your email address, name, organization information, address, credit card, and / or other account information and possibly photos, if you provide them.

Normally we do not collect or want credit card information; our Helcim or Square credit card app on our smart devices does require it; when we do not have physical card at hand, we only use the credit card information you provide with the app with a valid postal code associated with it (if you have) for authenticity.  If, however, we have the credit card physically in hand to use with the Helcim or Square credit card app with a smart device that we have the app installed on, the credit card information is never stored or recorded by it or us; the apps require your e-mail address or text messaging number to send out an immediate receipt with a map coordinate of where you authorized purchase. The tap feature may be available, depending on your card privileges.

What other information do we collect?

When you visit our site, some information is also automatically collected through the use of log files, such as your computer’s Internet Protocol (IP) address, your computer’s operating system, the browser type, the address of a referring web service, and your activity on the service. We use this information for purposes such as analyzing trends, administering the service, improving customer service, diagnosing problems with our servers, tracking user movement, and gathering broad demographic information for aggregate use. We may also automatically collect certain information through the use of “cookies.”

Cookies

Cookies are small data files that are stored on a user’s hard drive at the request of a Web service to enable the service to recognize users who have previously visited them and retain certain information, such as customer preferences and history. If we combine cookies with or link them to any of the PII, we would treat this information as PII. If you wish to block, erase, or be warned of cookies, please refer to your browser instructions or help screen to learn about these functions. However, if your browser is set not to accept cookies or if a user rejects a cookie, you will not be able to sign in to your CCT account and thus will not be able to access certain service features or services.

We may also use third parties to provide certain functionalities or to collect, track, and analyze non-personally identifiable usage and statistical information from users, such as the user’s browser type, operating system, browsing behavior, and demographic information. These third parties may collect PII from you in connection with the services they provide and may place cookies, web beacons, or other devices on your computer to collect non-personal information, which may be used, among other things, to deliver advertising targeted to your interests and to better understand the usage and visitation of our service and the other services tracked by these third parties.

We are not responsible for, and do not control, any actions or policies of any third-party service providers.

Sharing

We may use an outside shipping company to ship orders and a credit card processing company to bill users for goods and services. These companies do not retain, share, store, or use personally identifiable information for any secondary purposes. We value your privacy and will never release any account information to anyone outside of the necessary core groups that help our business function unless our customers give us the authority to do so.

Usage and Disclosure

We do not sell information to third parties. CCT only uses your PII to send you the communications noted below and as necessary to provide the Services, as described below.

PII may be used in one or more of the following ways:

1) To publicly display information in a manner selected by our customers to their customers.
2) To register a customer and process payments. Credit card processing is performed by a PCI-compliant third-party processor, and such information is not processed or retained by CCT.
3) To have a record of who posted content to the service.
4) To send periodic emails: The email address you provide may be used to send you information and updates pertaining to the Services and, if you do not “opt out,”  to send you occasional company news, updates, or related product or service information.

Email

CCT are the sole owners of the information collected on our site. We have access to collect information that you voluntarily provide us through e-mail or other direct contact from you. We will not sell, share, rent, or lease this information to anyone. We will use this information to respond to you regarding the reason you contacted us. We will share your information with any third party outside of our organization, including others that are necessary to fulfill your request, e.g. to ship an order or send out products to you.

If a user wishes to subscribe to our emails, we ask for contact information such as name and email address. If at any time you wish to unsubscribe, please send an email to our customer service group with your request and the email address you used to create your account. You may also contact us to have the subscription service removed.  Unless you ask us not to, we may contact you via e-mail in the future to tell you about specials, new products or services, or changes to this privacy policy.

We do not sell, share, lease or rent any PII to others in ways different from what is disclosed in this Policy without first obtaining your consent, although we may provide aggregate information or other non-personal information to third parties without your authorization.  We may share your contact information with third parties if you have indicated to us that you wish to receive information from such parties. In the event that we engage or partner with third-party vendors, consultants or other service providers in connection with the operation of our business (“Service Providers”), we may share PII with such Service Providers who need access to such information to carry out their work for us. You should also note that information that you provide to us for posting to the Service will be posted for display in the manner you select.

Your Access to and Control Over Information

You may opt out of any future contact with us at any time. You can do the following at any time by contacting us via any of the e-mail addresses or phone number(s) given on our website:

a) See what data we have about you, if any.
b) Change / correct any data we have about you.
c) Have us delete any data we have about you.
d) Express any concern you have about our use of your data.

Security

Your account information is password-protected for your privacy and security. We use industry-standard SSL encryption to protect data transmissions in certain areas, such as when our shopping cart is provided and account pages.

We also do everything in our power to protect user data, both online and offline.  All sensitive information is restricted in our offices. Only employees or officers of the company who need the information to perform a specific job (for example, a customer service representative) are required to sign non-disclosure agreements before being granted access to personally identifiable information and are required to lock their station when they leave their station.

All employees and company officers are kept up to date on our security and privacy practices. Every quarter and whenever new policies are implemented, our employees are reminded about the importance of keeping customer data secure and safe at all times. The servers with personally identifiable information are stored in a locked and secure environment.  If you have any questions about the security at our website or otherwise, you can contact us.

Constituting your Consent

Your posting of such information to our Service constitutes your consent to display such information in such manner.  We also may disclose personal information when we are required to or we believe it is appropriate to comply with the law (e.g., a lawful subpoena, warrant or court order); to enforce or apply this privacy policy or our other policies or agreements; to initiate, render, bill, and collect for amounts owed to us; to protect our or our customers’ rights, property or safety; to protect our customers from fraudulent, abusive, or unlawful use of our service; or if we believe that an emergency involving the danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of personal information.  In addition, information about our customers, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of CCT assets, as well as in the event of an insolvency, bankruptcy or receivership in which personally identifiable information could be transferred to third parties as one of the business assets of CCT.

Please note: The Service may contain links to other Services. Please be aware that although we may participate in or utilize such other Services, we are not responsible for the privacy practices of such other Services. We encourage you to be aware when you leave our Service and to read the privacy policies of any Web Service that collects personally identifiable information. Similarly, if you entered this Service through another Web Service, we are also not responsible for the privacy practices or operations of that service, and you should review the privacy policy of the originating Service before providing any personal information to that Service.

This privacy policy applies solely to information collected by us.

Google

Our Services use Google Analytics to help analyze how users use the Services. The tool uses “cookies,” which are text files placed on mobile device, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the Services (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the Services and to compile statistical reports for CCT.

Website Disclaimer

The information contained on this website is for general information purposes only. The information is provided by CCT, and while we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is, therefore, strictly at your own risk.

In no event will we be liable for any loss or damage, including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website, you are able to link to other websites that are not under the control of CCT. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, CCT takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

What steps do we take to protect your information online?

CCT endeavours to secure your personal information from unauthorized access, use, or disclosure by putting into place physical, electronic, and managerial procedures to safeguard the information we collect through this service.

Credit card information is encrypted during transmission, and payment processing is performed by a PCI-compliant third-party processor. Such information is not processed or retained by CCT. Other account information is accessible online only through the use of a password, and data fields calling for personally identifying information are encrypted when in storage and transmission. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable, yet since we have used these services for clients, no issues or concerns have been brought to our attention.

To protect the confidentiality of your personal information, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of the service by any person using your password. Please advise us immediately by emailing us at admin@centralcomputertech.com if you believe your password has been misused or that the company is not abiding by its posted privacy policy.

You should also note that email is not secure; you should not send any confidential or sensitive information to us, anyone, or anything via an unsecured email.

How can you correct and update your personal information or obtain additional information?

If you have any questions or comments about this Policy or the practices relating to this Service, or you wish to verify, correct or delete any personal information we have collected, please contact us at admin@centralcomputertech.com

Privacy Policy

Updated as of December 16th, 2023